email

CommuniKate Quickstart Videos - Email Overview

Outlook 2013 E-mail Setup

Below are the settings for adding your CommuniKate e-mail account to Outlook 2013.

  1. Click File, then Add Account.
  2. At the Auto Account Set Up screen, select Manual setup or additional server types, then click Next.
  3. Select POP or IMAP, then click Next.
  4. Enter your Name and FULL e-mail address.
    Next to account type, select IMAP.
    Next to Incoming mail server, enter mail.securekate.com
    Next to Outgoing mail server (SMTP), enter mail.securekate.com
    Enter your FULL e-mail address next to Username.
    Enter your e-mail password next to Password.
    Check the box called Remember password.
    Click the More Settings button.
  5. Click the Outgoing Server tab.
    Check the box for My outgoing server (SMTP) requires authentication.
    Select Use same settings as my incoming mail server.
  6. Click the Advanced tab.
    Next to Incoming Server (IMAP), enter 993 and select SSL as the encryption type.
    Next to Outgoing Server (SMTP), enter 465 and select TLS as the encryption type.
    Next to Root folder path: enter Inbox
    Click OK.
  7. Click Next.
  8. Outlook will test your settings. Once the test is complete, click Close.
  9. Click Finish.

Outlook 2010 Email Setup

Below are the settings for adding your CommuniKate e-mail account to Outlook 2010.
  1. Click the Office button, located in the lower-left corner of your taskbar and select Info.
  2. Click the Account Settings drop-down menu, then select Add Account.
  3. Check Manually configure server settings or additional server types, then click Next.
  4. Select Internet Email, then click Next.
  5. Enter your Name and FULL e-mail address.
  6. Select IMAP in the Account Type drop-down menu.
  7. Next to incoming mail server, enter mail.securekate.com
  8. Next to Outgoing mail server (SMTP), enter mail.securekate.com
  9. Under Login Information Enter your FULL e-mail address next to Username.
  10. Enter your e-mail password next to Password.
  11. Check the box called Remember password.
  12. Click the More Settings button.
  13. Click the Outgoing Server tab.
  14. Check the box for My outgoing server (SMTP) requires authentication.
  15. Select Use same settings as my incoming mail server.
  16. Click the Advanced tab.
  17. Next to Incoming Server (IMAP), enter 993.
  18. Next to Use this following type of encrypted connection drop-down menu select SSL.
  19. Next to Outgoing Server (SMTP), enter 465.
  20. Next to Use this following type of encrypted connection drop-down menu select TLS.
  21. On the Add New Account page, click Next.
  22. After Outlook 2010 tests your account, click Close.
  23. On the Congratulations page, click Finish.
  24. On the Account Settings page, click Close.

iPhone Email Set Up Instructions

Configure iPhone/iPad for CommuniKate mail.

You can use the exact same mail server settings for your DBIS address too!

1. Tap Settings


2. Tap Mail


3. Tap Accounts


4. Tap Add Account


5. Tap Other


6. Tap Add Mail Account


7. Fill in your account information. Address is your full e-mail address.


Tap Next at the top right, which will bring you to a screen where you need to enter additional information. You need to scroll it up and down to fill in all fields.

Make sure that type of account is selected as IMAP In the sections Incoming Mail Server and Outgoing Mail Server Host Name, enter mail.securekate.com For both incoming and outgoing mail servers use your full e-mail address for User Name. Also make sure you’ve entered the password for outgoing mail server - it’s the same as for incoming.




8. Tap Next to verify your account information. Be patient, this verification does take time!


9. Tap Save


Android Email Set Up Instructions

Configure your Android for CommuniKate mail.

You can use the exact same mail server settings for your DBIS address too!

1. Tap Settings
2. Tap Accounts
3. Tap Add Account
4. Select to Add account in Email.


5. Type in your email address and tap Next


6. Select IMAP Account


7. Type full Email Address in the Username Bar (IMPORTANT: Android will default to wrong information, make sure to remove it and replace it with your FULL email address)

Change IMAP Server to mail.securekate.com

Change Security Type to SSL (ignore the option … accepting all certificates)



8. Change SMTP Server to mail.securekate.com (IMPORTANT: Android will default to wrong server information trying to guess, make sure to remove it and replace it with mail.securekate.com)

Change Security Type to TLS

Change Port to 465 (IMPORTANT: Android will default to different port number, make sure to remove it and replace it with 465)



9. For Account Options, choose any settings which reflect your preferences or leave defaults.


10. On Email accounts, give this email setup a name or leave defaults and tap Next